Our Stringent Processes and Policies
All products sold by us have gone through stringent quality control and are in accordance with our strict standards and specifications.
All the products are manufactured to meet world-class standards. The Quality Management & Quality Assurance programs are inherent at every stage of the production process and from pre to post inspections, employing stringent criteria and ensuring strict compliance to specifications.
It is customer’s responsibility to test their product in the container(s) which is selected for your intended use. Medtra (S) Pte Ltd is not responsible for consequential damages arising from customer’s selection and use of containers and closures supplied by us.
Product items published in our website may not be suitable for all kinds of usage, therefore the customer should always test the suitability of their product in the container (s) prior to use.
All other warranties, whether expressed or implied, including any warranty of merchantability and fitness for a particular use, are expressly disclaimed. Medtra (S) Pte Ltd makes no warranty for the containers, closures and other items described are fit for any particular purpose or shelf-life. Containers and closures that the customer deems suitable for edible products should be cleaned before filling.
All orders should be checked by the customer upon delivery for accuracy and damages. Medtra (S) Pte Ltd should be informed within 24 hours after receipt of the delivery should any discrepancies or defective products are found. Due to hygienic reasons, no refund upon delivery is accepted unless we identity that it is caused by manufacturing defects.
Stringent quality control at every stage of the production process and from pre to post inspections, employing stringent criteria and ensuring strict compliance to specifiations.